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How much does Friendly’s Restaurants cost?
Initial Investment Range
$1,110,680 to $2,712,435
Franchise Fee
$47,000 to $77,000
We offer franchises to operate a family-style restaurant offering moderately priced meals, snacks and desserts under the name and style of Friendly’s full-service restaurants.
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Friendly’s Restaurants April 24, 2025 FDD Risk Analysis
Free FDD Library AI Analysis Date: August 19, 2025
DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.
Franchisor Stability Risks
Start HereDisclosure of Franchisor's Financial Instability
High Risk
Explanation
The 2024 audited financial statements indicate a significant risk. The franchisor distributed over $7.5 million to its parent company, Friendly's Restaurants Group, LLC (FRG), reducing its cash balance to zero. While the franchisor reported net income, this practice of sweeping cash to the parent could leave it undercapitalized and unable to adequately support franchisees, invest in the brand, or withstand economic challenges. This suggests a financial dependency on its parent company.
Potential Mitigations
- An experienced franchise accountant should thoroughly analyze the franchisor's financial statements, including the statement of cash flows and all footnotes.
- It is critical to discuss with your financial advisor the implications of the parent company's cash sweep policy on the franchisor's long-term stability.
- Your attorney can help you ask the franchisor about its capitalization policies and its financial ability to meet its support obligations.
High Franchisee Turnover
High Risk
Explanation
Item 20 data reveals an exceptionally high franchisee turnover rate in recent years. In 2022, there was a 38% churn rate (29 exits from a base of 76 units), including 17 restaurants reacquired by the franchisor, which appears to be related to litigation with a major franchisee group detailed in Item 3. Although turnover rates have since decreased as the company refranchised corporate stores, this history points to potential systemic issues and a high degree of risk.
Potential Mitigations
- Your accountant should perform a detailed analysis of the turnover tables in Item 20 to understand the historical stability of the franchise system.
- Contacting former franchisees listed in Item 20, particularly those who were terminated or reacquired, is crucial to understand their experiences.
- A consultation with your franchise attorney is necessary to discuss the implications of the past high turnover and litigation history.
Rapid System Growth
Low Risk
Explanation
This risk was not identified in the FDD Package. Rapid growth can strain a franchisor's ability to provide adequate support. While Item 20 shows an increase in franchised units from 2022 to 2024, the financial statement footnotes and Item 20 data clarify this is primarily from refranchising existing company-owned stores, not from rapid organic expansion. The overall system size has been shrinking.
Potential Mitigations
- It's advisable to have your accountant review the franchisor’s financials to assess whether they have the resources to support future growth.
- Engaging a business advisor can help evaluate if the franchisor's support infrastructure is adequate for the current number of franchisees.
- In discussions with existing franchisees, you should inquire about the quality and responsiveness of the support they currently receive.
New/Unproven Franchise System
Medium Risk
Explanation
This risk was not identified for the current franchisor, Friendly's Restaurants Franchising Co, LLC (FRFC), which was formed in 2020. However, Item 1 discloses that the predecessor franchisor entity filed for Chapter 11 bankruptcy in 2020 before its assets were acquired. While the current franchisor has no bankruptcy history, the brand's past financial collapse is a significant historical risk factor that could impact brand reputation and legacy obligations.
Potential Mitigations
- Your attorney should review the details of the predecessor's bankruptcy and the asset sale to the current ownership group.
- A discussion with your business advisor about the potential lingering effects of a predecessor bankruptcy on brand perception is important.
- Inquire with long-term franchisees about their experience through the bankruptcy and ownership transition.
Possible Fad Business
Low Risk
Explanation
This risk was not identified in the FDD Package. A fad business is one based on a short-lived trend. The Friendly's brand has a long history, having been established in 1935, and operates in the traditional family-style restaurant sector. Its longevity suggests that while its popularity may fluctuate, the business model itself is not based on a temporary fad, reducing this specific risk.
Potential Mitigations
- A business advisor can help you assess the long-term consumer demand in your local market for family-style dining.
- Reviewing industry trends with a financial advisor is a prudent step to understand the overall health of the full-service restaurant sector.
- It is beneficial to evaluate the franchisor's plans for menu innovation and brand modernization to ensure continued relevance.
Inexperienced Management
Low Risk
Explanation
This risk was not identified in the FDD Package. Item 2 indicates that the executive team has substantial experience in the restaurant and franchising industries. Key personnel have held high-level positions at other major restaurant chains such as TGI FRIDAY'S and P.F. Chang's, as well as within the parent company's (BRIX Holdings, LLC) portfolio of brands. The President, Dawn Petite, also has prior experience as a Friendly's franchisee, which suggests a practical understanding of the business.
Potential Mitigations
- It is always a good practice to research the backgrounds of the key executives mentioned in Item 2 with the help of a business advisor.
- When speaking with current franchisees, inquire about their direct experiences with the management team's competence and support.
- Your attorney can help you verify any claims made regarding management's past performance or roles.
Private Equity Ownership
High Risk
Explanation
The franchisor is ultimately owned by BRIX Holdings, LLC, which is a multi-brand holding company. This structure can introduce risks associated with private equity-style management, where decisions may prioritize short-term investor returns. The 2024 financial statements show a $7.5 million distribution to the parent, stripping the franchisor of cash. This action strongly suggests a focus on extracting capital rather than reinvesting in the brand, a significant risk for franchisees.
Potential Mitigations
- Engaging a business advisor to research BRIX Holdings' track record with its other franchise brands is highly recommended.
- Your accountant must analyze the financial statements to understand the flow of funds between the franchisor and its parent.
- It is important to ask your attorney to review any clauses in the Franchise Agreement that relate to the sale or assignment of the franchise system.
Non-Disclosure of Parent Company
Medium Risk
Explanation
The FDD discloses that Friendly's Restaurants Franchising Co, LLC (FRFC) is a wholly-owned subsidiary of Friendly's Restaurants Group, LLC (FRG), which in turn is owned by BRIX Holdings, LLC. While the parent companies are disclosed, the FDD does not include their financial statements. The franchisor's own financials show it is dependent on its parent for certain management functions and has had its cash swept by the parent, making the parent's financial health highly relevant but unavailable for review.
Potential Mitigations
- Your accountant should review the franchisor's financials in Item 21 for any notes regarding guarantees or financial support from the parent.
- It would be beneficial to ask the franchisor if they would voluntarily provide financial statements for the parent company, FRG or BRIX Holdings.
- Consulting with your attorney is important to understand the legal separation and any potential liabilities that could flow from the parent companies.
Predecessor History Issues
High Risk
Explanation
Item 1 discloses that the current franchisor's parent, APG (now FRG under BRIX), acquired the assets of the 'Former Friendly's Entities' out of a Chapter 11 bankruptcy in 2020. Item 3 also discloses significant litigation against a major franchisee group that began under the prior ownership structure but was concluded by the current one. This history of bankruptcy and contentious franchisee relations, although related to a predecessor, represents a significant risk for the brand's reputation and stability.
Potential Mitigations
- A thorough review of the predecessor's bankruptcy and litigation history with your attorney is critical to understanding the brand's past challenges.
- Asking long-term franchisees about their experiences under the previous ownership can provide valuable context.
- Your business advisor can help assess how the current management team is addressing any legacy issues inherited from the predecessor.
Pattern of Litigation
High Risk
Explanation
Item 3 discloses a significant concluded lawsuit against a large franchisee group, J&B Restaurant Partners, involving the termination of 17 franchise agreements. The franchisor took over operations of 15 of these restaurants. While the FDD states no lawsuits were initiated against franchisees in the most recent fiscal year, this recent, large-scale legal action indicates a willingness by the franchisor to engage in major litigation and aggressively enforce its agreements, which could pose a risk to you.
Potential Mitigations
- It is crucial to have your attorney carefully review the details of the litigation disclosed in Item 3 to understand the underlying issues.
- Discussing the franchisor's relationship with its franchisees with a broad selection of current operators is a key due diligence step.
- This litigation history should be a key topic of discussion with your business advisor to assess the franchisor's management style.
Disclosure & Representation Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Financial & Fee Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Legal & Contract Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Territory & Competition Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Regulatory & Compliance Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Franchisor Support Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Operational Control Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Term & Exit Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Miscellaneous Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems