1Heart Caregiver Services Logo

1Heart Caregiver Services

Initial Investment Range

$91,840 to $138,770

Franchise Fee

$47,500

The franchise offered is for the establishment of a non-medical homecare agency specializing in caregiving services to the elderly and other adults who do not need nursing home care but do require some assistance in meeting their healthcare needs.

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1Heart Caregiver Services April 22, 2024 FDD Risk Analysis

Free FDD Library AI Analysis Date: July 16, 2025

DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.

1

Franchisor Stability Risks

Start Here
Total: 10
3
1
6

Disclosure of Franchisor's Financial Instability

High Risk

Explanation

The franchisor's audited financial statements for the year ending December 31, 2023, reveal significant financial weakness. 1HCS Franchising LLC (1HCS) reported a net loss of over $108,000 and has a member's deficit (negative net worth) of over $252,000. Total liabilities substantially exceed total assets. This financial condition may impair the company's ability to provide ongoing support and fulfill its obligations to you, potentially threatening the system's long-term stability.

Potential Mitigations

  • A franchise accountant should be engaged to conduct a thorough analysis of the franchisor's financial statements, including all notes and cash flow statements.
  • Discussing the franchisor's financial health and plans for achieving profitability with your business advisor is a critical step.
  • Your attorney can help you ask the franchisor for details on how they plan to fund operations and support franchisees despite their current financial state.
Citations: Item 21, FDD Exhibit F

High Franchisee Turnover

Medium Risk

Explanation

Item 20 data shows a consistent pattern of franchise units leaving the system each year, with one unit reacquired by the franchisor in both 2021 and 2022, and one franchise terminated in 2023. While the system is growing, this steady rate of attrition suggests potential underlying issues with franchisee success, satisfaction, or the business model itself. This turnover could be a sign of systemic challenges that may affect your own potential for success.

Potential Mitigations

  • Speaking with former franchisees listed in the FDD is essential to understand their reasons for leaving the system; a business advisor can help you prepare questions.
  • It is important to have your accountant help you calculate the effective annual turnover rate and compare it to industry averages.
  • Your attorney should be consulted to discuss the potential implications of this turnover pattern on your investment.
Citations: Item 20

Rapid System Growth

High Risk

Explanation

The number of franchised outlets has grown rapidly, nearly tripling from the start of 2021 to the end of 2023. When combined with the franchisor's disclosed financial instability, including a net loss and negative net worth in 2023, this rapid expansion creates a significant risk. The franchisor's financial and personnel resources may be strained, potentially compromising its ability to provide adequate site selection guidance, training, and ongoing operational support to all franchisees.

Potential Mitigations

  • Engaging a business advisor to question the franchisor about their specific plans for scaling support infrastructure is crucial.
  • Contacting franchisees who joined at different stages of this growth can provide insight into the consistency and quality of support.
  • An accountant's review of the franchisor's financial statements can help assess if they have the capital to support this growth.
Citations: Items 20, 21

New/Unproven Franchise System

Low Risk

Explanation

This risk was not identified. The franchisor, 1HCS, has been offering franchises since 2014, and its affiliate has operated a similar business since 2008. A new or unproven system carries higher risks because its business model, brand recognition, and support structures are not yet well-established, which can affect a franchisee's ability to succeed. This franchisor appears to have a significant operational history.

Potential Mitigations

  • When evaluating any franchise, it's wise to ask a business advisor to help you assess the franchisor's operational history and the maturity of its systems.
  • An accountant can analyze the financial track record to determine if the business has demonstrated long-term viability.
  • Consulting an attorney to review the FDD for any signs of an unproven concept is a key part of due diligence.
Citations: Not applicable

Possible Fad Business

Low Risk

Explanation

This risk was not identified in the FDD Package. The non-medical home care industry is supported by long-term demographic trends of an aging population, rather than being a short-term or fad-based business. Investing in a fad business is risky because consumer interest can decline rapidly, leaving you with a potentially obsolete business and ongoing contractual obligations to the franchisor long after the trend has passed.

Potential Mitigations

  • A business advisor can help you conduct market research to assess the long-term consumer demand for any franchise concept.
  • Evaluating a franchisor's plans for innovation and adaptation beyond current trends is a prudent step.
  • Discussing the sustainability of the business model with a financial advisor can help guard against investing in a potential fad.
Citations: Not applicable

Inexperienced Management

Low Risk

Explanation

This risk appears low in this FDD. The executive team, as described in Item 2, demonstrates substantial and long-term experience in the home care industry and with the 1HCS brand itself, with key personnel having been involved since 2008 and 2014. This experience can be a significant benefit, suggesting a deeper understanding of the market, operations, and franchisee needs. However, you should still verify the quality of support with current franchisees.

Potential Mitigations

  • A thorough review of the backgrounds of all key management personnel with your business advisor is still recommended.
  • Inquiring with current franchisees about the quality and effectiveness of management's guidance and support is crucial.
  • Your attorney can help formulate questions for the franchisor regarding the specific experience of the team that will be supporting you.
Citations: Item 2

Private Equity Ownership

Low Risk

Explanation

This risk was not identified in the FDD Package, as there is no disclosure of private equity ownership in Item 1. When a private equity firm owns a franchisor, there can be a focus on short-term profitability and a quick exit strategy. This might lead to decisions, such as cutting franchisee support or increasing fees, that benefit investors but could harm the long-term health of the franchise system and your investment.

Potential Mitigations

  • It is always prudent to ask your attorney to help you investigate the complete ownership structure of the franchisor.
  • If private equity is involved, a business advisor can help you research the firm's history with other franchise brands.
  • Discussing any changes in the system since a potential private equity acquisition with existing franchisees can provide valuable insight.
Citations: Not applicable

Non-Disclosure of Parent Company

Low Risk

Explanation

This risk was not identified. Item 1 of the FDD does not indicate that 1HCS has a parent company. Failure to disclose a parent company, especially if it guarantees the franchisor's obligations or is a key supplier, can be a risk. Without the parent's financial statements, it can be difficult to assess the true financial strength and stability backing the franchise system, potentially hiding financial weaknesses that could affect you.

Potential Mitigations

  • Your attorney can help you verify the franchisor's corporate structure to ensure there are no undisclosed parent or controlling entities.
  • If a parent company exists and provides a guarantee, having an accountant review its financial statements is crucial.
  • A business advisor can help assess the operational relationship between a franchisor and its parent company.
Citations: Not applicable

Predecessor History Issues

Low Risk

Explanation

This risk was not identified. The FDD does not disclose any predecessors for the franchisor entity, 1HCS. A predecessor is a company from which the franchisor acquired a major part of its assets. Not fully disclosing a predecessor's history could obscure important information, such as past litigation, bankruptcies, or high franchisee failure rates, preventing you from seeing a complete picture of the system's historical performance and potential inherited problems.

Potential Mitigations

  • Asking your attorney to carefully review Item 1 for any mention of predecessors or business acquisitions is a vital due diligence step.
  • A business advisor can assist in researching the history of the brand, which may uncover information about previous owners or entities.
  • Inquiring with long-term franchisees about their experiences under any previous ownership can reveal important historical context.
Citations: Not applicable

Pattern of Litigation

High Risk

Explanation

A significant risk is disclosed in Item 3. The franchisor, 1HCS, is currently a defendant in a class action lawsuit filed by a former employee of a franchisee. The lawsuit alleges various wage and hour violations. This type of litigation is serious as it could suggest systemic operational issues or create a risk that the franchisor could be deemed a 'joint employer' with its franchisees, potentially exposing you to greater liability and increased operational control.

Potential Mitigations

  • A thorough discussion with your attorney about the specific allegations and potential implications of this class action lawsuit is essential.
  • Your attorney can help you understand the concept of 'joint employer' liability and how it might affect your business.
  • It would be prudent to ask your insurance broker to review your potential need for Employment Practices Liability Insurance (EPLI).
Citations: Item 3
2

Disclosure & Representation Risks

Total: 14
5
1
8

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

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3

Financial & Fee Risks

Total: 10
3
5
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

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4

Legal & Contract Risks

Total: 16
12
2
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

5

Territory & Competition Risks

Total: 5
3
1
1

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

6

Regulatory & Compliance Risks

Total: 10
6
1
3

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

7

Franchisor Support Risks

Total: 4
3
1
0

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

8

Operational Control Risks

Total: 12
8
2
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

9

Term & Exit Risks

Total: 18
16
0
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

10

Miscellaneous Risks

Total: 2
2
0
0

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.