
BrightStar Care
Initial Investment Range
$101,199 to $235,038
Franchise Fee
$25,000 to $50,000
You will operate an agency providing comprehensive non-medical and/or medical care to national account clients or home care clients within their home or residence as well as supplemental healthcare staff to institutional clients.
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BrightStar Care April 9, 2025 FDD Risk Analysis
Free FDD Library AI Analysis Date: July 16, 2025
DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.
Franchisor Stability Risks
Start HereDisclosure of Franchisor's Financial Instability
Low Risk
Explanation
This specific risk was not identified in the FDD Package. The audited financial statements for BrightStar Franchising, LLC (BrightStar) in Exhibit F show profitability, positive and growing member's equity, and do not contain a “going concern” note from the auditor. Strong financials are important as they suggest the franchisor has the resources to support its franchisees and grow the brand.
Potential Mitigations
- An accountant should review the complete audited financial statements, including all notes, to form an independent opinion on the franchisor's financial health.
- It is wise to discuss the franchisor's financial strategy and plans for future investment in the system with your business advisor.
- Seeking legal counsel to understand any financial guarantees or obligations between the franchisor and its parent companies is advisable.
High Franchisee Turnover
Medium Risk
Explanation
Item 20 data from 2022-2024 shows a consistent pattern of franchisee outlets ceasing operations through terminations, reacquisitions by the franchisor, or other reasons, totaling dozens of units over the three-year period. While new units are also opening, this level of churn could indicate that a notable percentage of franchisees may not be succeeding or are otherwise dissatisfied with the system. This turnover presents a significant risk to your potential long-term success and investment.
Potential Mitigations
- Your attorney should help you formulate questions for the franchisor regarding the reasons for the high number of reacquisitions and terminations.
- A business advisor can help you analyze the turnover rates in Item 20 to better understand the potential stability of the franchise system.
- It is critical to contact a broad sample of former franchisees listed in Item 20 to discuss their reasons for leaving the system.
Rapid System Growth
Low Risk
Explanation
This specific risk was not identified in the FDD Package. The data in Item 20 indicates steady and controlled growth in the number of franchised and company-owned outlets over the last three years, not the kind of explosive expansion that might strain the franchisor's support infrastructure. A measured growth rate is generally a positive indicator for a mature franchise system.
Potential Mitigations
- A business advisor can help evaluate the franchisor's growth strategy in relation to its support system capacity.
- When speaking with current franchisees, you should inquire about their satisfaction with the level and timeliness of franchisor support.
- Your accountant can review the franchisor's financial statements to assess if they are reinvesting sufficiently to support system growth.
New/Unproven Franchise System
Low Risk
Explanation
This specific risk was not identified in the FDD Package. BrightStar has been offering franchises since 2005 and, as per Item 20, has a large number of established outlets. This indicates a mature system with a long operational history, not a new or unproven concept. An established system generally reduces risks associated with unproven business models.
Potential Mitigations
- Engaging a business advisor to compare the franchisor's long-term performance against industry trends can provide valuable context.
- It is still prudent to ask long-tenured franchisees about the evolution of the business model and support systems.
- Your attorney can help you understand how the terms in the current Franchise Agreement may have changed from earlier versions.
Possible Fad Business
Low Risk
Explanation
This specific risk was not identified in the FDD Package. The home healthcare industry is a large, established sector supported by long-term demographic trends, rather than a short-term fad. This suggests sustained consumer demand for the services you will offer, which is a positive factor for long-term business viability.
Potential Mitigations
- A business advisor can help you research local market demographics and competition to validate long-term demand in your specific territory.
- Discussing the industry's future and potential challenges with current franchisees can provide valuable insight.
- Working with a financial advisor to create long-range forecasts can help assess the business's sustainability beyond initial trends.
Inexperienced Management
Low Risk
Explanation
This specific risk was not identified in the FDD Package. The executive team described in Item 2 has extensive and long-term experience in the healthcare, staffing, and franchising industries. This depth of relevant management experience is a positive indicator, suggesting that the leadership team is well-equipped to manage the franchise system and support its franchisees.
Potential Mitigations
- During your due diligence, you should still seek opportunities to interact with key management to assess their vision and culture.
- Asking current franchisees about their direct experiences with the leadership team's responsiveness and strategic direction is recommended.
- Your business advisor can help you review the management team's prior company affiliations and track records.
Private Equity Ownership
Medium Risk
Explanation
Item 1 details a multi-layered corporate structure, and the financial statements in Exhibit F (Note 11) disclose a subsequent event where the parent company sold a majority of its shares to a third party. Ownership by investment firms can lead to a focus on short-term returns, which may not always align with the long-term health of franchisees. This could result in cost-cutting in support services or pressure to increase fees.
Potential Mitigations
- It is important to ask the franchisor about the new majority owner's strategy and long-term vision for the franchise system.
- A business advisor can help you research the new owner's track record with other businesses they have acquired.
- When speaking with current franchisees, you should inquire if they have noticed any changes in support or focus since the change in control.
Non-Disclosure of Parent Company
Low Risk
Explanation
This specific risk was not identified in the FDD Package. Item 1 discloses the parent companies, and the franchisor provides its own audited, consolidated financial statements in Item 21. This level of transparency is standard and appears adequate. Proper disclosure of parent companies and their financial standing, when required, is crucial for assessing the overall stability of the franchise system.
Potential Mitigations
- It is wise for your accountant to review the provided financials and assess if the franchisor entity appears sufficiently capitalized on its own.
- Your attorney can advise on whether the lack of a parent financial guarantee, if applicable, presents any significant risk.
- A business advisor can help you understand the relationships between the various affiliated entities listed in Item 1.
Predecessor History Issues
Low Risk
Explanation
This specific risk was not identified in the FDD Package. Item 1 states that BrightStar has no predecessors, meaning it did not acquire the franchise system's primary assets from another company. This simplifies due diligence, as the operational and legal history to review is confined to the current franchisor entity.
Potential Mitigations
- Your attorney should still verify the corporate history to confirm there are no undisclosed predecessor entities.
- It's good practice to ask long-tenured franchisees about the early history of the company to ensure consistency with the FDD.
- A business advisor can help you research the founding and history of the company for a complete picture.
Pattern of Litigation
High Risk
Explanation
Item 3 discloses a past case alleging fraud and other claims that was settled by the franchisor for $215,000. It also details a current, ongoing arbitration where a former franchisee has filed counterclaims seeking over $2 million for alleged wrongful termination and other violations. This history of significant, franchisee-initiated legal disputes presents a material risk and suggests potential for serious conflicts within the system.
Potential Mitigations
- It is imperative that your franchise attorney thoroughly analyzes the details of the litigation disclosed in Item 3.
- Your attorney should be asked about the potential implications of the ongoing case and the nature of the allegations in the settled matter.
- You should consider this litigation history a significant red flag and discuss the potential for a contentious relationship with your business advisor.
Disclosure & Representation Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Financial & Fee Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Legal & Contract Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Territory & Competition Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Regulatory & Compliance Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Franchisor Support Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Operational Control Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Term & Exit Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Miscellaneous Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.