
Town Square
Initial Investment Range
$850,224 to $1,390,268
Franchise Fee
$99,500
The franchisee will operate a high-quality adult day care facility to provide high-quality adult day care and support services to families affected by Alzheimer’s and other forms of memory impairment diseases.
Enjoy our complimentary free risk analysis below
Unlock the full risk analysis to access 9 more categories covering 100+ risks.
Town Square May 7, 2025 FDD Risk Analysis
Free FDD Library AI Analysis Date: July 16, 2025
DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.
Franchisor Stability Risks
Start HereDisclosure of Franchisor's Financial Instability
High Risk
Explanation
Town Square Franchising LLC (Town Square) explicitly warns of its precarious financial condition. The 2024 audited financial statements in Exhibit F show a net loss of over $708,000 and a negative net worth of approximately $39,000. This financial weakness calls into question the franchisor's ability to provide ongoing support, invest in the brand, and fulfill its obligations, which could jeopardize your investment and the system's viability.
Potential Mitigations
- Your accountant must conduct a thorough analysis of the franchisor's financial statements, including all notes and the explicit risk warnings.
- A business advisor can help you assess if the franchisor has sufficient capital and a viable plan to achieve profitability and support the system.
- Discuss the franchisor's plan to remedy its financial condition with them directly, and have your attorney evaluate the responses.
High Franchisee Turnover
High Risk
Explanation
While Item 20 tables show no terminations or cessations of operation, Exhibit E lists a 3-unit franchisee that 'Left the system' in 2024. For a young system with only 8 operating franchises at year-end, the departure of a multi-unit operator is a significant event. The FDD appears to categorize this departure as a 'transfer,' which may obscure a potentially high franchisee turnover rate and underlying system issues.
Potential Mitigations
- Your attorney should help you question the franchisor about the specific circumstances surrounding the 3-unit franchisee's departure.
- It is critical to contact the former franchisee listed in Exhibit E to understand their experience and reasons for leaving.
- Have your accountant analyze the potential impact on system stability when a large franchisee leaves a small system.
Rapid System Growth
High Risk
Explanation
The FDD shows the system grew from 1 to 8 franchised outlets between 2022 and 2024. While growth can be positive, this pace, combined with the franchisor's disclosed financial instability including a significant net loss and negative net worth, presents a risk. Rapid growth could strain Town Square's limited resources, potentially leading to inadequate franchisee support, training, and quality control as the system scales.
Potential Mitigations
- In discussions with current franchisees, specifically inquire about the quality and timeliness of the support they currently receive.
- Your accountant should evaluate whether the franchisor's financial resources, as shown in Item 21, are sufficient to support this rate of growth.
- A business advisor can help you assess the franchisor's infrastructure for scaling its support systems effectively.
New/Unproven Franchise System
High Risk
Explanation
Town Square Franchising LLC is a new legal entity formed in late 2023 and only began offering franchises in May 2024. The brand and system were previously managed by a parent company, the 'Former Franchisor.' As a new entity, Town Square itself has a very limited operational history and its financial statements show significant initial losses. This presents risks associated with unproven management of the new entity and its long-term financial viability.
Potential Mitigations
- A thorough review of the management team's prior industry and franchising experience, detailed in Item 2, should be conducted with a business advisor.
- Your attorney must carefully analyze the licensing agreements between Town Square, its parent, and the original concept creator (Glenner) to understand the stability of the IP rights.
- Speaking with franchisees who signed agreements with the 'Former Franchisor' is essential to understand the system's history and support levels.
Possible Fad Business
Low Risk
Explanation
This risk was not identified in the FDD package. A fad business is one tied to a short-lived trend, which can lead to failure when consumer interest wanes. Assessing whether a concept has long-term viability versus being a temporary fad is a crucial part of due diligence, as your contractual obligations will outlast the trend. Town Square's focus on adult day care for an aging population appears to address a long-term demographic need rather than a fad.
Potential Mitigations
- To gauge long-term viability, it's wise to research the industry's historical trends and future projections with a business advisor.
- Your financial advisor can help you analyze the underlying market demand to distinguish between a sustainable business model and a fleeting trend.
- Discuss the company's vision for future evolution and adaptation with the franchisor's management team.
Inexperienced Management
Low Risk
Explanation
This risk was not identified in the FDD package. The management team detailed in Item 2 appears to have significant prior experience in both the senior care industry and in franchising specifically, including with brands like Senior Helpers and Doctors Express Urgent Care. Inexperienced management can pose a significant risk, as it may lead to poor strategic decisions, weak support systems, and a higher potential for system failure.
Potential Mitigations
- It is always prudent to verify the backgrounds of key executives through independent research with a business advisor.
- When speaking with current franchisees, asking specific questions about their confidence in the management team's strategic direction is valuable.
- An attorney can help you research any past litigation or business issues involving the key executives.
Private Equity Ownership
Low Risk
Explanation
This risk was not identified in the FDD package. Item 1 indicates Town Square is part of a corporate structure involving a parent and affiliates, but there is no disclosure of ownership by a private equity firm. When a franchisor is PE-owned, there can be a risk of decisions that prioritize short-term investor returns over the long-term health of franchisees and the brand.
Potential Mitigations
- Your attorney can help you investigate the franchisor's corporate ownership structure to confirm the identity of all controlling entities.
- Engaging a business advisor to research the history of the parent company can reveal its typical business practices.
- Always ask current franchisees about any recent changes in ownership and the impact on operations and support.
Non-Disclosure of Parent Company
High Risk
Explanation
The FDD discloses that Town Square is a subsidiary of SH Town Square Franchising, Inc. ('Former Franchisor'), which is its sole member. However, the financial statements provided in Item 21 are only for the new, thinly capitalized Town Square entity and not its more established parent. Given the new entity's negative net worth and reliance on its parent for the brand license, the absence of the parent's financials presents a significant information gap for assessing overall system stability.
Potential Mitigations
- Your accountant should analyze the implications of the new entity's financial weakness and its dependence on its parent company.
- An attorney should advise you on the risks associated with the parent company not providing its own financial statements or a performance guarantee.
- In discussions with the franchisor, inquire why parent company financials are not provided, given the subsidiary's financial state.
Predecessor History Issues
Medium Risk
Explanation
The FDD discloses in Item 1 that the franchise system was previously operated by a predecessor, 'Former Franchisor.' While the disclosures for litigation (Item 3) and bankruptcy (Item 4) are clean for the new entity, it is critical to understand the full operational history under the predecessor. Any negative history, such as disputes or franchisee turnover under the predecessor's management, could indicate underlying issues with the system that may persist under the new franchising entity.
Potential Mitigations
- A business advisor can help you investigate the history and reputation of the predecessor entity.
- When speaking with long-term franchisees from the Item 20 list, be sure to ask about their experience under the predecessor's management.
- Your attorney can review the intellectual property transfer documents to understand the relationship between the old and new entities.
Pattern of Litigation
Low Risk
Explanation
This risk was not identified in the FDD package. Item 3 states that no litigation information is required to be disclosed for Town Square. A pattern of litigation, particularly franchisee-initiated lawsuits alleging fraud or breach of contract, can be a major red flag indicating systemic problems. The absence of such disclosures is a positive sign, though it is specific to the new franchisor entity.
Potential Mitigations
- An attorney can perform an independent public records search to confirm the absence of litigation against the franchisor and its principals.
- When speaking with current and former franchisees, it is useful to inquire about any disputes they may be aware of within the system.
- Your attorney should review the dispute resolution clauses in Item 17 to understand how conflicts are typically handled.
Disclosure & Representation Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Financial & Fee Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Legal & Contract Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Territory & Competition Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Regulatory & Compliance Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Franchisor Support Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Operational Control Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Term & Exit Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Miscellaneous Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.