
Ubreakifix By Asurion
Initial Investment Range
$151,350 to $448,150
Franchise Fee
$41,650 to $133,000
UBREAKIFIX BY ASURION stores (each an “UBREAKIFIX BY ASURION Store” or “Store”) and specially equipped UBREAKIFIX BY ASURION vehicles (“Mobile Units”) principally offer and sell repair services relating to computers, smart phones, tablets, gaming consoles and other electronic equipment, and related services and ancillary products, which may include accepting used mobile and other electronic devices in exchange for payment and for purposes of resale.
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Ubreakifix By Asurion April 1, 2025 FDD Risk Analysis
Free FDD Library AI Analysis Date: July 16, 2025
DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.
Franchisor Stability Risks
Start HereDisclosure of Franchisor's Financial Instability
High Risk
Explanation
The financial statements for UBIF Franchising Co. (UBIF Co.) show a history of significant net losses, including over $5 million in 2024, and a large, growing retained deficit (over $68 million). While part of the large Asurion parent company, the franchisor entity itself appears financially weak. This could potentially affect its ability to provide long-term support, innovate, and meet its obligations to you, as it relies on its parent for stability.
Potential Mitigations
- An experienced franchise accountant should analyze the franchisor's financial statements, including all footnotes and the auditor's report, to assess its standalone viability.
- Discuss with your financial advisor the implications of the franchisor's net losses and reliance on its parent company for financial support.
- Your attorney should review any parent guarantees mentioned in the FDD to understand the extent of the backing provided.
High Franchisee Turnover
Medium Risk
Explanation
Item 20 data from the last three years shows a notable number of franchise terminations and units that 'ceased operations for other reasons'. For example, in 2023, 18 franchisees were terminated, and in 2024, another 18 units ceased operations for reasons other than termination or non-renewal. While the system has grown, these figures may suggest potential challenges with franchisee profitability, satisfaction, or operational viability that warrant further investigation before you invest.
Potential Mitigations
- With your business advisor, you should contact a significant number of current and former franchisees listed in Item 20 to understand their experiences and reasons for leaving.
- Have your accountant analyze the turnover data in Item 20 over all three years to calculate churn rates and identify any concerning trends.
- It is important to ask your attorney to help you formulate questions for the franchisor about the circumstances surrounding franchisee terminations and cessations.
Rapid System Growth
Medium Risk
Explanation
The system has experienced significant growth, adding over 100 franchised outlets in both 2022 and 2023, largely by selling corporate stores to franchisees. While growth can be positive, such rapid expansion combined with the franchisor's history of net losses may strain its ability to provide consistent, high-quality support, training, and resources to all franchisees. You could face challenges if the support infrastructure has not kept pace with the system's expansion.
Potential Mitigations
- You should question the franchisor directly about its capacity and plans for scaling its support infrastructure to match the system's growth.
- Engaging a business advisor to help you interview a broad range of new and established franchisees about the current quality and responsiveness of franchisor support is a prudent step.
- Your accountant can review the franchisor's financials in Item 21 to assess if they have the resources allocated to support this large system.
New/Unproven Franchise System
Low Risk
Explanation
This risk was not identified in the FDD package. The franchise has been operating since 2013 and has a substantial number of units. However, for any new system, there are inherent risks like a lack of brand recognition and unproven operational support, which can affect your potential for success. Thorough due diligence is always critical when considering a new or emerging franchise brand.
Potential Mitigations
- For any franchise, a business advisor can help you conduct extensive due diligence on the founders' and management's experience in both the industry and in franchising.
- You should always speak with the earliest franchisees in a system to learn about their experiences and assess the franchisor's support.
- Having an accountant review a new franchisor's capitalization is important to ensure it has the financial runway to support its initial growth phase.
Possible Fad Business
Low Risk
Explanation
This risk was not identified in the FDD package, as the electronics repair industry is mature and established. However, when evaluating any franchise, you should consider if the specific product or service is tied to a fleeting trend. A business model dependent on a fad could face a sharp decline in consumer interest, leaving you with long-term contractual obligations and a non-viable business after the trend passes.
Potential Mitigations
- Your business advisor can help you independently research and assess the long-term market demand for the franchise's products or services.
- Investigating the franchisor's plans for innovation, adaptation, and staying relevant beyond current trends is a wise step.
- A consultation with your financial advisor can help evaluate the business model's resilience to economic shifts and changing consumer tastes.
Inexperienced Management
Low Risk
Explanation
This risk was not identified in the FDD package. The management team detailed in Item 2 appears to have extensive experience with the parent company, Asurion, and in relevant operational roles. For any franchise, it is vital that the leadership has experience in both the specific industry and in managing a franchise system, as this directly impacts the quality of support, training, and strategic direction you will receive.
Potential Mitigations
- It's always wise to have a business advisor help you vet the management team's background and specific experience in franchising.
- Speaking with existing franchisees about the quality of management's support and their strategic direction is a crucial due diligence step.
- If a franchisor is new to franchising, your attorney can help you determine if they have engaged experienced franchise consultants to guide them.
Private Equity Ownership
Medium Risk
Explanation
UBIF Co. is a wholly owned subsidiary of Asurion, LLC, a major corporation. The FDD package indicates substantial financial and operational integration. While this can provide stability, there is a risk that decisions may prioritize the parent company's broader strategic goals or shareholder returns over the long-term health of franchisees. This could manifest as increased fees, mandatory use of affiliated suppliers, or pressure to adopt new programs that benefit the parent more than you.
Potential Mitigations
- A business advisor can help you research the parent company's track record with its other franchise systems or subsidiaries.
- You should talk to current franchisees about how the parent company's ownership has impacted support, fees, and system direction.
- Understanding the franchisor's right to sell the system, which is common with corporate ownership, should be discussed with your attorney.
Non-Disclosure of Parent Company
Low Risk
Explanation
This risk was not identified in the FDD package. UBIF Co. clearly discloses its relationship with its parent, Asurion, LLC, and includes the parent's guarantee in its financial statements. It is important for a franchisor to be transparent about its corporate structure. Failure to disclose a parent company or provide its financials when required can obscure the true financial backing and stability of the franchise system you are investing in.
Potential Mitigations
- Your attorney should always verify the corporate structure if there is any suspicion of an undisclosed controlling parent entity.
- If a parent company provides guarantees or is a key supplier, it is wise for your accountant to ensure the parent's financials are provided and reviewed.
- An accountant can help ensure any provided parent company financials meet standard accounting and audit requirements for a clear picture of the system's health.
Predecessor History Issues
Low Risk
Explanation
This risk was not identified in the FDD package. The franchisor, UBIF Co., was incorporated in 2012 and discloses its history clearly, including its acquisition by its parent uBreakiFix Holdings Co and subsequently Asurion. There are no predecessors mentioned. In any franchise review, it's important to analyze the history of predecessors to uncover potential inherited issues, past litigation, or high franchisee turnover that might not be immediately apparent from the current franchisor's information.
Potential Mitigations
- Your attorney should always review the predecessor information in Items 1, 3, and 4 of any FDD.
- If a system was acquired from a predecessor, conducting independent research on that predecessor's history can provide valuable context.
- A business advisor can help you formulate questions for long-term franchisees about their experiences under any previous ownership.
Pattern of Litigation
High Risk
Explanation
Item 3 discloses a pending arbitration initiated by a franchisee group against UBIF Co. and Asurion, seeking $9.7 million in damages. The claims include breach of contract, fraud, and violations of the New York Franchise Act, alleging improper fees, policy changes, and failure to disclose information. A prior arbitration was settled. This pattern of franchisee-initiated legal action alleging serious misconduct could indicate underlying systemic issues with the franchisor's practices or franchisee relations.
Potential Mitigations
- Your franchise attorney must carefully review the details and allegations of all litigation disclosed in Item 3.
- You should ask the franchisor for more context on these disputes and how they are being addressed to improve franchisee relations.
- Treating a pattern of franchisee litigation alleging fraud or breach of contract as a significant red flag is a prudent approach; your attorney can provide perspective.
Disclosure & Representation Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Financial & Fee Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Legal & Contract Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Territory & Competition Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Regulatory & Compliance Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Franchisor Support Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Operational Control Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
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Term & Exit Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Miscellaneous Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.