911 Restoration Logo

911 Restoration

Initial Investment Range

$124,900 to $327,700

Franchise Fee

$41,500 to $72,500

911 Restoration Franchise Inc., a California corporation, offers franchises for 911 Restoration emergency response service businesses which provide emergency clean-up from fire damage, water damage, mold damage and mold inspections, carpet cleaning, duct cleaning and crawl space cleaning.

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911 Restoration April 13, 2025 FDD Risk Analysis

Free FDD Library AI Analysis Date: July 16, 2025

DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.

1

Franchisor Stability Risks

Start Here
Total: 10
2
2
6

Disclosure of Franchisor's Financial Instability

High Risk

Explanation

The franchisor, 911 Restoration Franchise Inc. (911 Restoration), has a significant stockholder deficit of ($1,907,598) as of year-end 2024. The FDD explicitly states this financial condition “calls into question the franchisor's financial ability to provide services and support to you.” Several state regulators have required a surety bond due to this financial weakness. This indicates a significant risk to the franchisor’s long-term stability and ability to support you, despite recent profitability.

Potential Mitigations

  • Your accountant must conduct a thorough review of the audited financial statements, including all footnotes, to assess the franchisor's viability.
  • Inquire with your attorney about the protections afforded by the state-mandated surety bonds mentioned in the addenda.
  • A business advisor should help you evaluate if the franchisor's operational cash flow is sufficient to overcome its negative net worth.
Citations: Special Risks to Consider About This Franchise, Item 21, Exhibit E

High Franchisee Turnover

Medium Risk

Explanation

Item 20 data from 2023 and 2024 shows a consistent pattern of franchisee exits. In 2024, 11 franchises left the system through termination, non-renewal, or cessation, and another 9 transferred ownership. This represents a total churn of 20 units out of a starting base of 322. While not extreme, this consistent turnover suggests potential underlying issues with profitability, franchisee satisfaction, or operational challenges that could affect your business.

Potential Mitigations

  • It is crucial to contact a significant number of former franchisees listed in Item 20 to understand their reasons for leaving the system.
  • Discussing the turnover rates with your business advisor can help gauge if they are within acceptable norms for this industry.
  • Your accountant can help you model more conservative financial projections to account for the risks suggested by this turnover data.
Citations: Item 20 (Tables 2 & 3)

Rapid System Growth

Medium Risk

Explanation

The system experienced very rapid growth in 2022 (+22%) and 2023 (+14.6%), adding over 90 units in two years. While growth slowed significantly in 2024, such a recent, rapid expansion may have strained the franchisor's ability to provide adequate training and support. This risk is amplified by the franchisor's weak financial position, which could limit its capacity to scale its support infrastructure to meet the needs of a much larger system.

Potential Mitigations

  • Engaging a business advisor to question the franchisor about how they have scaled their support systems is recommended.
  • You should speak with franchisees who joined during the 2022-2023 growth surge about the quality of support they received.
  • An accountant should review the financials to assess if sufficient funds are allocated to franchisee support versus franchise sales.
Citations: Item 20

New/Unproven Franchise System

Low Risk

Explanation

This risk was not identified in the FDD Package. 911 Restoration began offering franchises in 2007, so it is an established system, not a new or unproven one. For new franchise systems, there is a higher risk of failure due to unproven business models, lack of brand recognition, and undeveloped support structures, which can jeopardize a franchisee's investment. This does not appear to be a primary concern here.

Potential Mitigations

  • When evaluating any franchise, it is prudent to have a business advisor assess the system's age and track record.
  • An attorney should be consulted to review the FDD for disclosures related to the franchisor's operating history.
  • Your accountant can analyze the financial statements for signs of maturity and stability.
Citations: Not applicable

Possible Fad Business

Low Risk

Explanation

This risk was not identified in the FDD Package. The business provides emergency restoration and cleaning services, which are based on recurring needs rather than a short-term trend. A fad business carries the risk that consumer interest will decline, potentially leading to business failure even if you are contractually obligated to continue operating and paying fees. This does not appear to apply to this opportunity.

Potential Mitigations

  • A business advisor can help you conduct market research to determine if a business concept has long-term, sustainable demand.
  • Before investing, it's wise to consider with a financial advisor how a business might perform through different economic cycles.
  • An attorney should review the franchise term to ensure you understand your long-term commitment.
Citations: Not applicable

Inexperienced Management

Low Risk

Explanation

This risk was not identified in the FDD Package. The key executives listed in Item 2, particularly the CEO and Director of Franchise Support, appear to have significant tenure with the company and relevant industry experience. While some sales roles have seen recent changes, the new personnel bring prior franchising experience. Inexperienced management can be a major risk, leading to poor strategic decisions and inadequate franchisee support.

Potential Mitigations

  • It is always a good practice to have a business advisor help you research the backgrounds of the franchisor's key management team.
  • Speaking with current franchisees can provide insight into the competence and effectiveness of the management team.
  • Your attorney can help you formulate questions for the franchisor about their team's experience in both the industry and in franchising.
Citations: Not applicable

Private Equity Ownership

Low Risk

Explanation

This risk was not identified in the FDD Package. Item 1 does not indicate that the franchisor is owned or controlled by a private equity firm. When a franchise is PE-owned, there can be a risk that decisions are focused on short-term investor returns rather than the long-term health of the franchisees and the brand, which can manifest as reduced support, increased fees, or pressure to use affiliated vendors.

Potential Mitigations

  • A business advisor can help you investigate the ownership structure of any franchisor you are considering.
  • If a franchisor is owned by a private equity firm, an attorney should be consulted to understand any related risks in the Franchise Agreement.
  • Speaking with franchisees of a PE-owned brand can provide insight into how ownership has impacted operations and support.
Citations: Not applicable

Non-Disclosure of Parent Company

Low Risk

Explanation

This risk was not identified in the FDD Package. The FDD clearly states in Item 1 that 911 Restoration has no parent company. The franchisor entity is providing its own audited financial statements as required. Non-disclosure of a parent entity that guarantees obligations or controls the franchisor can obscure significant financial or operational risks from a prospective franchisee, but that does not appear to be the case here.

Potential Mitigations

  • Your attorney should always verify the corporate structure disclosed in Item 1.
  • If a parent company exists and provides a guarantee, your accountant must review the parent's financial statements.
  • A business advisor can help you understand the relationships between a franchisor and any affiliated companies.
Citations: Not applicable

Predecessor History Issues

Low Risk

Explanation

This risk was not identified in the FDD Package. The franchisor explicitly states in Item 1 that it has no predecessors. A predecessor is a company from which the franchisor acquired a major part of its assets, and a history of issues with a predecessor could be a red flag. While the FDD discloses an affiliate with a litigation history, it does not meet the technical definition of a predecessor, so this specific risk is not triggered.

Potential Mitigations

  • An attorney should carefully review Item 1 for any mention of predecessors and their history.
  • A business advisor can help you research the history of the brand, even if no formal predecessor is listed.
  • Always review the litigation history in Item 3 for cases involving the franchisor or any of its affiliates.
Citations: Not applicable

Pattern of Litigation

High Risk

Explanation

Item 3 discloses a significant history of litigation and regulatory actions. This includes multiple consent orders with states like California, Maryland, and Washington for violations such as selling franchises without proper registration. More concerning is a past lawsuit settled with the franchisor paying a substantial sum to the franchisee, suggesting the franchisee's claims of fraud had merit. This pattern indicates potential compliance issues and a history of franchisee disputes, which is a significant risk.

Potential Mitigations

  • Your attorney must review the details of all disclosed litigation and regulatory actions to assess the potential risks.
  • A pattern of serious allegations or regulatory enforcement actions should be considered a major red flag in your evaluation.
  • A business advisor can help you understand how this history might impact the franchisor's reputation and your business.
Citations: Item 3
2

Disclosure & Representation Risks

Total: 15
6
2
7

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

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3

Financial & Fee Risks

Total: 10
3
6
1

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

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4

Legal & Contract Risks

Total: 16
7
6
3

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

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5

Territory & Competition Risks

Total: 5
2
1
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

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6

Regulatory & Compliance Risks

Total: 10
2
2
6

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

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7

Franchisor Support Risks

Total: 4
2
1
1

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

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8

Operational Control Risks

Total: 12
2
8
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

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9

Term & Exit Risks

Total: 18
11
5
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

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10

Miscellaneous Risks

Total: 2
2
0
0

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.