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The Frontdoor Collective

How much does The Frontdoor Collective cost?

Initial Investment Range

$124,775 to $454,520

Franchise Fee

$50,000

A business that provides "last mile" shipping and delivery services to consumers on behalf of third parties and, other services and products.

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The Frontdoor Collective February 25, 2025 FDD Risk Analysis

Free FDD Library AI Analysis Date: August 22, 2025

DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.

1

Franchisor Stability Risks

Start Here
Total: 10
3
1
6

Disclosure of Franchisor's Financial Instability

High Risk

Explanation

The franchisor, FRONTDoor Franchising LLC (FRONTdoor), has a history of significant losses and a large negative net worth of ($1,690,402) as of year-end 2024. The FDD explicitly warns that this financial condition “calls into question the franchisor's financial ability to provide services and support to you.” This financial weakness is a significant risk to your investment, as it may impact the company's ability to support its franchisees and grow the brand.

Potential Mitigations

  • A franchise accountant should thoroughly analyze the audited financial statements, including the notes and the parent company's role, to assess the franchisor's viability.
  • Discuss the franchisor's financial condition and the specific state-imposed financial assurances with your attorney to understand your protections.
  • Ask the franchisor directly about their plan for achieving sustained profitability and financial stability; your business advisor can help evaluate their response.
Citations: Item 21, Item 4 ('Special Risks'), Exhibit D, Exhibit H (Illinois Addendum)

High Franchisee Turnover

Low Risk

Explanation

This risk was not identified in the FDD package. High franchisee turnover, evidenced by numerous terminations, non-renewals, or other cessations in Item 20, is a major red flag. It often signals systemic problems like unprofitability, poor franchisor support, or a flawed business model. A stable or growing system with low turnover is a much healthier sign for a prospective franchisee.

Potential Mitigations

  • Your accountant can help you analyze the tables in Item 20 to calculate the actual turnover rate over the past three years.
  • Contacting former franchisees listed in the FDD to discuss their reasons for leaving is a crucial due diligence step a business advisor can guide you through.
  • It is wise to have your attorney review the FDD's definitions for transfer and termination to see if they could mask poor performance.
Citations: Not applicable

Rapid System Growth

High Risk

Explanation

The franchisor discloses a significant risk related to a large number of unopened franchises. As of the end of 2024, there were 75 signed franchise agreements for outlets that had not yet opened, compared to only 22 operating franchises. This large backlog could strain the franchisor's support and training resources, potentially leading to delays in your own opening and inadequate assistance once you are operational.

Potential Mitigations

  • Contacting franchisees from the 'signed but not yet open' list with help from your business advisor can provide insight into the reasons for delays.
  • Your attorney should ask the franchisor for a clear, documented plan on how they will manage and support this large number of openings.
  • An accountant can help you assess if the franchisor's financials support the staffing needed for such a large-scale rollout.
Citations: Item 20 (Table 5), Item 4 ('Special Risks')

New/Unproven Franchise System

High Risk

Explanation

FRONTdoor is a very new franchise system, established in mid-2021. The FDD explicitly highlights its “Short Operating History” as a special risk, noting that this is likely a riskier investment than a system with a longer track record. An unproven system carries higher risks related to brand recognition, operational refinement, and long-term viability, which could impact your potential for success.

Potential Mitigations

  • A thorough investigation of the management team's prior industry and franchising experience is essential, which your business advisor can assist with.
  • Engaging an accountant to scrutinize the financial model and capitalization is critical for an unproven system.
  • Your attorney should help you conduct in-depth due diligence by speaking with the earliest franchisees to gauge the system's performance and support.
Citations: Item 1, Item 4 ('Special Risks')

Possible Fad Business

Low Risk

Explanation

This risk was not identified in the FDD package. The business model, focused on 'last mile' delivery services, is a component of the modern logistics industry and is not based on a short-term trend or fad. While competitive, the underlying consumer and business need for such services appears to be sustainable. A fad business carries the risk that demand will disappear, leaving you with a worthless investment.

Potential Mitigations

  • A business advisor can help you research the long-term outlook for the specific industry niche to confirm its stability.
  • Analyzing the franchisor's plans for innovation and adaptation with your financial advisor is a good practice for any business investment.
  • Your attorney can review the franchise agreement's term length to ensure it aligns with a reasonable period to build a sustainable business.
Citations: Not applicable

Inexperienced Management

Low Risk

Explanation

This risk was not identified in the FDD package. Item 2 indicates that the key executives have prior relevant experience in logistics, operations, and franchising (from the franchisee perspective). Inexperienced leadership can be a major liability, as it may lead to poor strategic decisions, weak operational systems, and inadequate franchisee support. This franchisor's management appears to have a pertinent background.

Potential Mitigations

  • Your business advisor can help you independently verify the backgrounds and track records of the key executives listed in Item 2.
  • Speaking with current franchisees about their perception of management's competence and the quality of support is a vital due diligence step.
  • It is prudent to have your attorney review Item 2 for any concerning employment history or prior business failures of the management team.
Citations: Not applicable

Private Equity Ownership

Low Risk

Explanation

This risk was not identified in the FDD package. The franchisor is disclosed as being wholly owned by a corporation, not a private equity firm. PE ownership can sometimes introduce risks related to short-term profit motives, which may not align with the long-term health of franchisees. This includes potential cost-cutting in support services or pressure to use affiliated vendors.

Potential Mitigations

  • A business advisor can help you research the ownership structure of any franchisor to identify potential influences from investment firms.
  • Your attorney should review Item 1 and any related corporate documents to confirm the ownership structure.
  • If PE ownership were present, speaking with franchisees who have operated under that ownership would be a key task for your business advisor.
Citations: Not applicable

Non-Disclosure of Parent Company

Medium Risk

Explanation

The FDD discloses a parent company, The FRONTdoor Collective, Inc., and the franchisor's financial statements show a very large loan of over $1.4 million from this parent. Despite this financial dependency, the parent company's own financial statements are not provided. This creates an information gap, as the parent's financial health is critical to understanding the stability of the franchisor you would be contracting with.

Potential Mitigations

  • Your attorney should inquire why the parent company's financial statements are not included, given the material inter-company loan.
  • An accountant should assess the risk posed by the franchisor's high level of debt to its parent company.
  • It is advisable to have your attorney ask if the parent company will guarantee the franchisor's obligations to you.
Citations: Item 1, Item 21, Exhibit D (Note 5)

Predecessor History Issues

Low Risk

Explanation

This risk was not identified in the FDD package. The franchisor states in Item 1 that it has no predecessors. A predecessor is a company from which the franchisor acquired the business concept. A history of predecessors can sometimes hide past problems, such as high failure rates or litigation, making it important to scrutinize any such disclosures with your professional advisors.

Potential Mitigations

  • Your attorney should always verify the statements made in Item 1 regarding predecessors and corporate history.
  • Independent online research on the company and its founders, assisted by a business advisor, can sometimes uncover prior business names or related entities.
  • If predecessors were disclosed, speaking with long-term franchisees about their experience under previous ownership would be crucial.
Citations: Not applicable

Pattern of Litigation

Low Risk

Explanation

This risk was not identified in the FDD package. Item 3 discloses no material litigation history. A pattern of lawsuits, especially those initiated by franchisees alleging fraud or misrepresentation, is a significant red flag. It can indicate deep-seated problems in the franchise system's operations or its sales process. Conversely, numerous lawsuits filed by the franchisor against franchisees might suggest an overly aggressive or litigious culture.

Potential Mitigations

  • Your attorney should confirm the disclosures in Item 3 by conducting independent legal searches for litigation involving the franchisor or its principals.
  • A business advisor can help you search for online reviews and news articles that might mention franchisee disputes.
  • Even with no litigation disclosed, it remains important to ask current and former franchisees about their relationship with the franchisor.
Citations: Not applicable
2

Disclosure & Representation Risks

Total: 15
4
0
11

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

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3

Financial & Fee Risks

Total: 10
8
1
1

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

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4

Legal & Contract Risks

Total: 16
7
4
5

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

5

Territory & Competition Risks

Total: 5
3
1
1

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

6

Regulatory & Compliance Risks

Total: 10
5
3
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

7

Franchisor Support Risks

Total: 4
2
2
0

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

8

Operational Control Risks

Total: 12
4
4
4

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

9

Term & Exit Risks

Total: 18
7
9
2

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.

10

Miscellaneous Risks

Total: 2
1
1
0

Example Risk: Franchisee Financial Obligations

Blue Risk

Explanation

This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.

Potential Mitigations

  • Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
  • Conduct regular risk assessments
  • Implement monitoring and reporting systems

Unlock Full Risk Analysis

Purchase the complete risk review to see all 102 risks across all 10 categories.