
SureStay by Best Western
Initial Investment Range
$168,375 to $13,652,095
Franchise Fee
$33,245 to $49,995
The franchise offered is for the right to construct, or convert an existing hotel to, a hotel that utilizes the “SureStay by Best Western”, “SureStay Plus by Best Western”, or “SureStay Studio by Best Western” name and proprietary system.
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SureStay by Best Western February 28, 2025 FDD Risk Analysis
Free FDD Library AI Analysis Date: July 16, 2025
DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.
Franchisor Stability Risks
Start HereDisclosure of Franchisor's Financial Instability
Medium Risk
Explanation
SureStay, Inc. (SureStay) does not provide its own financial statements. Instead, it relies on a guaranty from its parent, Best Western International, Inc. (BWI), whose financials are provided. While BWI's financials appear strong, your agreement is with SureStay. This structure means the franchisor's stability is dependent on the continued willingness and ability of its parent to support it. The performance guaranty itself is a key document to understand.
Potential Mitigations
- Your franchise attorney should review the parent company guaranty to understand its terms and enforceability.
- An accountant should analyze the parent's financial statements to confirm its long-term health and ability to back the franchisor.
- Discuss the nature of the relationship between SureStay and BWI with your business advisor to assess long-term stability.
High Franchisee Turnover
High Risk
Explanation
The franchise system is shrinking and has experienced high turnover. Item 20 data for fiscal year 2024 shows a net loss of 10 outlets. The combined rate of terminations, non-renewals, and other cessations was approximately 14.7% of the total outlets at the start of that year. Consistently high turnover in prior years is also noted. This may indicate potential franchisee dissatisfaction, lack of profitability, or other systemic issues that could affect your business.
Potential Mitigations
- It is critical to contact a significant number of former franchisees listed in Item 20 to understand why they left the system.
- A thorough analysis of the Item 20 tables with your accountant is needed to confirm turnover rates and trends over three years.
- Your attorney can help you formulate specific questions for the franchisor regarding the high turnover and system shrinkage.
Rapid System Growth
Low Risk
Explanation
This risk was not identified in the FDD Package. The data in Item 20 indicates the system has recently been shrinking, not growing rapidly. A franchisor expanding too quickly can sometimes strain support systems, negatively affecting franchisees. While that specific risk is not present here, the opposite trend of system shrinkage carries its own set of concerns regarding brand health and market perception.
Potential Mitigations
- Your business advisor can help you assess the potential impacts of a shrinking system on brand value and market presence.
- Discussing the reasons for system shrinkage with current and former franchisees can provide valuable insight.
- An accountant can analyze Item 20 data to project future trends and model various growth or shrinkage scenarios.
New/Unproven Franchise System
Low Risk
Explanation
SureStay, Inc. was formed in August 2016. While not a brand-new startup, it has a more limited operating history than many established hotel brands. This could imply evolving systems or strategies. However, the risk is significantly mitigated by the fact that the franchisor is a subsidiary of Best Western International, Inc., a large, long-standing operator in the hotel industry, which provides substantial backing and experience to the system.
Potential Mitigations
- Your business advisor should help you evaluate the benefits and drawbacks of joining a younger system, even one with strong parent backing.
- It is important to discuss the level of support and system maturity with current franchisees.
- An accountant can review the parent company's financials to confirm the stability of the support structure.
Possible Fad Business
Low Risk
Explanation
This risk was not identified in the FDD Package. The franchise is for the operation of an economy or midscale hotel, which is a well-established and long-standing business sector. This type of business is not typically considered a fad and relies on consistent demand from travelers, rather than on a short-term trend.
Potential Mitigations
- A business advisor can help you analyze the long-term economic outlook for the specific segment of the hotel industry you will enter.
- Engaging a real estate professional to perform a local market study can confirm sustained demand in your proposed area.
- Your accountant can assist in modeling financial performance based on stable, long-term industry data rather than temporary trends.
Inexperienced Management
Low Risk
Explanation
This risk was not identified in the FDD Package. Item 2 discloses that the management team of SureStay is primarily composed of senior executives from its parent company, Best Western International, Inc. These individuals have extensive, long-term experience in the hotel and franchising industries, which mitigates concerns about inexperienced leadership.
Potential Mitigations
- It is still prudent to review the backgrounds of the key executives listed in Item 2 with your business advisor.
- Asking current franchisees about their perception of the management team's competence and support is a valuable due diligence step.
- Your attorney can help you understand the roles and responsibilities of the officers as described in the FDD.
Private Equity Ownership
Low Risk
Explanation
This risk was not identified in the FDD Package. Item 1 indicates that the ultimate parent company, Best Western International, Inc., is an Arizona nonprofit corporation structured as a membership association. There is no disclosure of ownership by a private equity firm, which can sometimes bring a focus on short-term returns over the long-term health of the brand.
Potential Mitigations
- Your attorney can help verify the corporate structure and ownership details disclosed in Item 1 of the FDD.
- Discussing the franchisor's long-term strategic goals with them can provide insight into their operational philosophy.
- A business advisor can help you research the history and structure of Best Western International, Inc. for additional context.
Non-Disclosure of Parent Company
Low Risk
Explanation
This risk was not identified in the FDD Package. The franchisor's parent company, Best Western International, Inc., is clearly disclosed in Item 1. Furthermore, the audited financial statements for the parent company and its unconditional guaranty of performance are provided as Exhibit E, which is the proper procedure when a franchisor relies on its parent's financials.
Potential Mitigations
- Your accountant should carefully review the provided parent company financial statements and the terms of the guaranty.
- It is still important for your attorney to confirm that the guaranty is legally sufficient and properly executed.
- Discuss the nature of the inter-company relationship with your business advisor to understand operational dependencies.
Predecessor History Issues
Low Risk
Explanation
This risk was not identified in the FDD Package. Item 1 explicitly states that SureStay, Inc. has no predecessors. A predecessor is a company from which the franchisor acquired the major portion of its assets, which can sometimes carry historical liabilities or reputational issues. The absence of a predecessor simplifies due diligence in this area.
Potential Mitigations
- Your attorney can help you verify the corporate history as disclosed in Item 1.
- Even without a formal predecessor, asking long-term franchisees about the system's history and evolution can be insightful.
- A business advisor can assist in researching the origin of the SureStay brand to confirm its history.
Pattern of Litigation
High Risk
Explanation
A significant pattern of litigation is disclosed in Item 3. SureStay has been sued by franchisees for wrongful termination and breach of contract, resulting in payments to the franchisees. Further, its parent and guarantor, BWI, has a history of regulatory actions in multiple states for selling memberships (franchises) without proper registration. This history may suggest a litigious environment and past compliance issues that could pose a risk to you.
Potential Mitigations
- A thorough review of every litigation summary in Item 3 with your franchise attorney is essential to understand the potential risks.
- Your attorney can research the public records of these cases to gain more context than what is provided in the FDD summaries.
- Discuss the litigation history, especially the regulatory actions, with the franchisor and a range of current franchisees.
Disclosure & Representation Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Financial & Fee Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Legal & Contract Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Territory & Competition Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Regulatory & Compliance Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Franchisor Support Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Operational Control Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Term & Exit Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
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Miscellaneous Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.