
SureStay Collection by Best Western
Initial Investment Range
$880,000 - $2,917,495
Franchise Fee
$34,745 - $46,490
This Franchise Disclosure Document offers the right to convert an existing hotel to a hotel that utilizes the “SureStay Collection by Best Western” name and is included on SureStay, Inc.’s reservations systems.
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SureStay Collection by Best Western February 28, 2025 FDD Risk Analysis
Free FDD Library AI Analysis Date: July 16, 2025
DISCLAIMER: Not Legal Advice - For Informational Purposes Only. Consult With Qualified Franchise Professionals.
Franchisor Stability Risks
Start HereDisclosure of Franchisor's Financial Instability
Low Risk
Explanation
The FDD does not provide financial statements for the franchisor, SureStay, Inc. (SureStay). Instead, it provides audited financials for its parent company, Best Western International, Inc. (BWI), which absolutely and unconditionally guarantees SureStay's performance. BWI's financials appear strong, showing significant net assets and profitability. While direct financial insight into SureStay is unavailable, the parent guaranty is a substantial mitigating factor, suggesting a low risk of franchisor financial failure.
Potential Mitigations
- An experienced franchise accountant should review the parent company's financial statements and the terms of the guaranty to assess its strength.
- Understanding the full scope of the parent company's backing requires a detailed discussion with your attorney.
- Engaging a business advisor can help evaluate the operational risks of dealing with a subsidiary, even one with a strong parent guarantee.
High Franchisee Turnover
Low Risk
Explanation
The data tables in Item 20 show this specific licensed system is new, with four outlets opened in 2024 and no terminations, non-renewals, or other cessations. Therefore, based on the provided tables, a high franchisee turnover risk is not identified. However, a footnote reveals that data for hotels operating under the prior franchise model (2016-2024) is excluded, which significantly limits the transparency of the brand's historical turnover. This is addressed in a separate Miscellaneous Risk.
Potential Mitigations
- It is critical to contact a significant number of current and former franchisees to understand the brand's true history; your attorney can help prepare questions.
- An accountant should analyze the available Item 20 data, while noting its limited scope and the potential for unrevealed historical turnover.
- Ask your business advisor to help assess the risks associated with the franchisor's lack of transparent, historical performance data.
Rapid System Growth
Low Risk
Explanation
This specific risk was not identified in the FDD package. Rapid system growth can strain a franchisor's ability to provide adequate support. The Item 20 tables for this new licensing model show growth from zero to only four outlets, which does not indicate the kind of rapid expansion that would typically raise this concern. Therefore, the risk of support infrastructure being outpaced by growth appears low based on the disclosed data for this specific program.
Potential Mitigations
- Your business advisor can help you monitor the system's growth rate and assess if support levels remain adequate over time.
- Continually networking with other franchisees will provide insight into whether the franchisor's support is keeping pace with any future growth.
- An accountant can help you review future FDDs to track the relationship between unit growth and the franchisor's financial investment in support services.
New/Unproven Franchise System
Medium Risk
Explanation
The FDD discloses that this specific 'license' model for SureStay Collection only began in March 2024 and has only four operating outlets. While the parent company is highly experienced, this particular program is new and its operational model is unproven. This creates uncertainty regarding its specific support systems and long-term viability, distinct from the broader, more established Best Western brands. Investing in a newer program, even from an experienced parent, carries unique risks.
Potential Mitigations
- Conduct extensive due diligence with your business advisor on this specific program's value proposition compared to the parent's other established brands.
- Engage your attorney to scrutinize the 'Distribution Agreement' for any terms that differ from a standard franchise agreement.
- Speak with the initial four licensees listed in Exhibit E to understand their early experiences with this new model.
Possible Fad Business
Low Risk
Explanation
This specific risk was not identified in the FDD package. The business model involves operating a hotel under an established brand name affiliated with Best Western International, Inc., a major player in the global hospitality industry for many decades. The hotel industry is mature and subject to economic cycles but is not considered a fad. The risk of the entire concept disappearing due to a short-lived trend appears to be very low.
Potential Mitigations
- A business advisor can help you assess the specific market position of the SureStay Collection brand within the broader, stable hotel industry.
- To understand competitive pressures, your marketing advisor can analyze local hotel market trends and demand drivers.
- An accountant can help you model financial performance based on typical hotel industry economic cycles rather than short-term trends.
Inexperienced Management
Low Risk
Explanation
This risk was not identified in the FDD. The management team and directors listed in Item 2 are executives and board members of the parent company, Best Western International, Inc. These individuals have extensive, long-term experience in the hotel industry and in managing the broader Best Western system, which includes various franchise and membership models. The risk of inexperienced management appears to be low.
Potential Mitigations
- Your business advisor can help research the public track record and reputation of the key executives listed in Item 2.
- When speaking with existing franchisees, you can inquire about their perception of management's competence and strategic direction.
- An attorney can confirm the roles and responsibilities of the management team as they relate to their obligations to franchisees.
Private Equity Ownership
Low Risk
Explanation
This specific risk was not identified in the FDD package. Private equity ownership can introduce risks related to short-term profit motives. However, Item 1 and the financial statements in Exhibit D describe the parent company, Best Western International, Inc., as a nonprofit membership corporation. It is not owned or controlled by a private equity firm. Therefore, this specific risk is not present.
Potential Mitigations
- Your attorney can confirm the corporate structure and ownership of the franchisor and its parent company.
- A business advisor can help you understand the differences in motivations and potential risks between a non-profit membership structure and a PE-owned franchisor.
- During franchisee interviews, you can ask about their experience with the nonprofit ownership model and its impact on decision-making.
Non-Disclosure of Parent Company
Low Risk
Explanation
This specific risk was not identified in the FDD package. When a franchisor is a subsidiary, the parent company's information is crucial. In this case, the FDD clearly discloses in Item 1 that Best Western International, Inc. is the parent. Furthermore, Item 21 explicitly states that BWI's audited financial statements are provided in Exhibit D, along with a Guaranty of Performance. The parent company and its financial backing are transparently disclosed.
Potential Mitigations
- An accountant should review the parent company's financial statements to assess the strength of its financial backing.
- Your attorney can analyze the Guaranty of Performance to ensure it provides a meaningful backstop for the franchisor's obligations.
- Engage a business advisor to discuss the operational relationship between the subsidiary franchisor and the parent company.
Predecessor History Issues
Low Risk
Explanation
This specific risk was not identified in the FDD package. FDD Item 1 requires the disclosure of any predecessors from which the franchisor acquired the business. SureStay, Inc. was formed in August 2016 and the FDD states, "We have no predecessors." Therefore, there are no predecessor-related risks to assess from historical financial or litigation issues.
Potential Mitigations
- Your attorney can verify the corporate history of the franchisor to confirm the absence of any undisclosed predecessors.
- A business advisor can help you understand the implications of investing in a system without a long corporate lineage to analyze.
- It remains important to research the history of the SureStay brand itself, even if the corporate entity has no predecessors.
Pattern of Litigation
High Risk
Explanation
Item 3 discloses a significant litigation history for the parent, Best Western International, Inc. This includes numerous state regulatory actions for selling unregistered franchises (memberships), resulting in fines and cease-and-desist orders. There is also a pattern of BWI suing members for fees, who then file counterclaims alleging fraud and breach of contract. SureStay itself has been sued by franchisees for wrongful termination and breach of contract. This history may suggest a litigious culture and potential compliance issues.
Potential Mitigations
- A franchise attorney must carefully review and explain the implications of the state regulatory actions and the pattern of franchisee litigation.
- Consider that this history could indicate a higher potential for future disputes; a business advisor can help assess this risk.
- Discuss the nature of these disputes with current and former franchisees to understand the context behind the lawsuits.
Disclosure & Representation Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Financial & Fee Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Legal & Contract Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Territory & Competition Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
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Purchase the complete risk review to see all 102 risks across all 10 categories.
Regulatory & Compliance Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
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Franchisor Support Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
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Operational Control Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Term & Exit Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.
Miscellaneous Risks
Example Risk: Franchisee Financial Obligations
Blue Risk
Explanation
This risk involves the financial obligations that a franchisee must meet, including initial fees, ongoing royalties, and other required payments. Understanding these obligations is crucial for long-term success.
Potential Mitigations
- Carefully review the Franchise Disclosure Document (FDD) and consult with a franchise attorney to fully understand all financial commitments before signing.
- Conduct regular risk assessments
- Implement monitoring and reporting systems
Unlock Full Risk Analysis
Purchase the complete risk review to see all 102 risks across all 10 categories.